Shopee

Key Account Management (FBS - SME) - Business Development, Shopee (HN)

Hanoi, Vietnam · On site · Mid level

  • Proactively engage with potential and existing sellers to pitch the value and benefits of Shopee Fulfillment Services (FBS) and engage sellers to join the FBS program.
  • Address seller concerns and feedback with clarity to ensure successful sign-ups, coordinate with internal teams to ensure a smooth and timely onboarding experience
  • Maintain a high level of product and process knowledge to provide accurate and consultative support to sellers
  • Other tasks as assigned 

Requirements

  • 1 - 3 years experience in Key Account, Merchandiser, Business Development
  • Good at planning, analytical skills, and execution, can work with sellers to plan & achieve monthly/yearly commercial targets
  • Strong communication skills, able to prepare, lead and present in meetings with the seller
  • Logical thinking and strong problem-solving skills
  • Ability to interact with a broad set of businesses and stakeholders and present both over the phone and in person
  • Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs.

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