1. New Shopee Seller Acquisition
- Proactively identify and engage potential sellers to introduce Shopee Fulfillment Services (FBS);
- Communicate the value proposition, key benefits, and operating process of FBS in a clear, persuasive, and consultative way;
- Handle seller questions and concerns to support successful sign-ups and conversion;
- Collaborate with internal teams to ensure a smooth and timely onboarding process for new sellers.
2. Existing Shopee Seller Management
- Build and maintain strong relationships with existing FBS sellers;
- Support sellers in understanding product updates, policies, and fulfillment processes;
- Address seller feedback, concerns, and operational issues in a timely and effective manner;
- Work closely with internal stakeholders to ensure smooth execution and service quality;
- Support sellers in planning and achieving monthly and yearly commercial targets;
- Maintain strong product and process knowledge to provide accurate consultation and guidance.
Requirements
- Fresh graduates or candidates with less than 1 year of experience in Key Account, Sales, Business Development, or related fields;
- Interest in e-commerce, logistics, or fulfillment;
- Proactive, resilient, curious, and eager to learn;
- Self-driven and result-oriented;
- Good communication and presentation skills, with the ability to lead discussions with sellers confidently;
- Strong planning, analytical, and execution skills;
- Logical thinking and strong problem-solving ability;
- Able to work with a wide range of businesses and stakeholders, both via phone and in person;
- A strong team player with a sales mindset and the ambition to consistently exceed KPIs.
Please note that only shortlisted candidates will be contacted for the next steps within three weeks.
