Job Description:
- Propose data analytics solutions to understand customers, aiming to personalize and optimize customer experience, while enhancing customer engagement with the bank's products and services
- Receive data analysis requests from relevant departments, assess feasibility and align on project objectives and scope
- Build reports/dashboards, conduct periodic or on-demand analysis. Ensure timeliness, accuracy and compliance of reports/dashboards
- Regularly check, update and supplement data to support reporting and analysis of digital banking business operations, ensuring data accuracy
- Use data visualization tools and techniques to build dashboards, reports, presentations, and provide customer insights to support decision-making processes
Job Requirements:
- Qualifications: University degree in Information Technology/Telecommunications/Economics/Banking
- Experience: Minimum 10 years of experience in software development in Finance, Banking, Telecommunications, or Real Estate sectors
- Skills:
- Proficiency in data processing, analysis and information extraction using statistical methods and various analytical models
- Proficiency in data visualization, presenting trends, insights and action recommendations based on data
- Proficient in SQL, Python programming language and libraries such as Pandas, Numpy, Matplotlib
- Proficient in Excel and one of the BI tools such as PowerBI, Tableau
- In-depth knowledge of probability and statistics
- Ability to analyze data based on statistical models and Machine Learning models
- Experience working in Finance, Banking, Fintech sectors
- Preference for candidates with knowledge and understanding of Data Modeling
- Good presentation skills and problem-solving abilities
- Effective planning and time management
- Good English communication skills
