I. Job Description
- Product Design and P&L: Build card structure, including card tiers, interest rates, fees, interest-free periods, installment plans and rewards/cashback programs. Develop unit economics models for each card tier and business cases for new features.
- Pricing and Limits by Risk: Collaborate with Risk Management to develop pre-approval policies, risk-based pricing and risk-based limits throughout the customer lifecycle.
- Conversion Funnel: Measure and optimize each step, from outreach, approval, issuance, activation to first transaction. Analyze drop-off points and reduce processing time (TAT).
- Exploitation and Activation: Use propensity/next best offer models to select target customers based on partner segments. Design offers and sales scenarios for each channel (VC One, Zalo/ZNS, Telesale…). Handle dormant cards and drive spending.
- Testing and Measurement: Run A/B tests and champion–challenger tests. Evaluate all programs with control groups, based on margin profit.
- Systems: Write business requirements documents (BRD), coordinate with IT to develop card features
II. Mandatory Requirements
- Minimum 4–5 years experience in banking or financial services, of which at least 3 years as Product Manager/Product Owner for credit cards.
- Directly designed and launched at least one card product or program with measurable business results.
- Proficient in card unit economics: interest income, fees, interchange, cost of capital, risk costs, CAC.
- Understand risk-based pricing/limits, Transactor – Revolver segmentation and CIC/PCB data.
- Strong data mindset: funnel analysis, A/B test design, dashboard reading. SQL/advanced Excel knowledge is a major advantage.
- Familiar with State Bank of Vietnam regulations on card operations.
- Ability to lead cross-functional teams (Risk, IT, Operations, Business) without direct management relationships.
III. Benefits
1. Compensation:
- Base salary: negotiable
- Lunch allowance: 500,000 VND
- Competitive performance bonus based on work results
2. Insurance:
- Health insurance, social insurance as per state regulations
- Health insurance package for Department Head level
3. Other Benefits:
- Charitable contributions as per company policy
- Leave policy: Annual leave, seniority leave as per regulations
- 13th month salary, bonuses (gifts/cash) on holidays and special occasions as per company policy
- Annual activities program by position level
- Support for activities: Culture, sports, travel, teambuilding as per annual program
- Direct ownership of strategic partnerships with significant impact on VietCredit's growth.
- Pioneer role in the embedded lending sector in Vietnam, working with leading digital platforms.