JOB SUMMARY
In your role as International Business Specialist at Vinamilk, you will be responsible for managing export operations, developing international markets and maintaining relationships with global partners. This position requires deep understanding of international trade, solid knowledge of export procedures and ability to coordinate effectively with multiple related departments.
KEY RESPONSIBILITIES
1. Manage export operations
- Receive and process orders from international customers.
- Coordinate production plans and delivery schedules to ensure timely delivery.
- Coordinate with logistics and customs departments to ensure smooth customs clearance and complete documentation.
- Handle arising requests to ensure export operations proceed on schedule and comply with regulations.
2. Market development and partner management
- Conduct market research, analyze consumption trends and competitors.
- Propose strategies to expand into new markets and optimize effectiveness in existing markets.
- Leverage Free Trade Agreements (FTA) to maximize business opportunities.
- Maintain and develop relationships with international customers, including:
- Monitor orders.
- Support pricing policies.
- Conduct periodic quality surveys.
3. Promote international trade
- Implement export promotion programs to increase brand awareness and expand market coverage.
- Coordinate with the Marketing department to develop multilingual promotional materials suitable for each market.
4. Compliance and risk management
- Regularly update international export regulations and ensure compliance in assigned markets.
- Coordinate with the Research & Development (R&D) department to adjust product formulas, packaging and labeling according to each market's requirements.
- Handle complaints and disputes by coordinating with related departments, negotiating compensation solutions, working with insurance companies or re-exporting goods when necessary.
JOB REQUIREMENTS
1. Education: Bachelor's degree or higher in International Business, Economics, Business Administration, or related fields
2. Experience:
- Minimum 2-3 years of practical experience in export documentation in a manufacturing environment.
- Experience in export document processing and delivery, customs clearance documentation, and coordination with relevant parties in the export process.
3. Knowledge and skills
- Good understanding of international business operations, export documentation and international shipping procedures.
- Solid grasp of customs regulations, procedures for obtaining C/O and export compliance requirements.
- Good English (knowledge of a third language is an advantage).
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Good analytical, presentation and document management skills.
- Understanding of laws, decrees and circulars related to import and export.
4. Other requirements:
- Ability to work under high pressure and attention to detail.
- High sense of responsibility and initiative.
- Ability to work in teams and coordinate effectively.
- Passion for the export field and desire for long-term career development in the industry.