Job description
• Develop new products/refine products (credit, guarantees, trade finance) for corporate customers (KHDN), meeting customer needs and business efficiency
1. Lead and participate in building detailed reports on segments/profiles of potential customers
2. Participate in building and perfecting product design
3. Analyze sales effectiveness and product usage efficiency
4. Propose product improvements to increase business value through monitoring product effectiveness indicators
• Conduct market research to support product development (new/refined)
• Design, coordinate building and manage corporate customer experience: Build/coordinate building customer journey and experience for each product/service, optimize customer experience; Monitor service quality KPIs by product; Coordinate handling emerging customer experience issues
• Build product briefs (new/refined) and control integration and deployment of corporate products developed by the unit on internal software systems (e.g. CRM, BPM, CMV, BizMB,…) and/or partner platforms
• Manage corporate product performance (P&L) within assigned scope, including:
1. Consolidate corporate product performance data,
2. Recommend and coordinate with Business Division to propose pricing policies (interest rates, fees, promotions...) for each product to ensure effectiveness.
3. Coordinate with Business Division to implement price/fee adjustments. Monitor, analyze and evaluate corporate product portfolio effectiveness
• Build and implement corporate product marketing programs, coordinate with relevant units and Business Division (if applicable); Manage marketing campaign progress and quality; Monitor and consolidate campaign effectiveness data within assigned scope
Candidates please refer to the description below to compare experience and select the appropriate level to apply for:
• Specialist (Level 1–3): Directly perform specialized work. The higher the level, the greater the autonomy and work complexity.
• Senior Specialist: Responsible for results in a specialized area and guide Specialists in the team. Suitable for 5-8 years, having previously fully undertaken one area of work.
• Director/Expert: Lead an important specialized area or product of the unit, provide in-depth professional advice to related departments, may manage/coordinate a team. Suitable for 8-12 years, with deep expertise and team leadership experience.
• Senior Expert: Lead and provide professional direction at bank level, directly advise Division Director and leadership on strategy in the area of responsibility; may manage or coordinate teams. Suitable for over 12 years of experience, recognized as an industry expert.
Years of experience are for reference and comparison only, not mandatory information.
Requirements
• Qualifications: Bachelor's degree in economics, finance, banking, information technology, data, or marketing.
• Experience:
- 3 years of experience in finance and banking (product/business/risk management/appraisal/approval)
• Knowledge:
- Understand customer segments and credit products for corporate customer segments
• English: Toeic 500 or above or equivalent certificate
MB Bank requires candidates applying to provide the following information in detail:
- Personal information: Full name, Date of birth, Gender
- Phone number and email contact
- Education level, School graduated from
- Work experience
- 3 - 5 outstanding skills
Why should you ensure complete information when applying?
- Your profile will be evaluated quickly.
- For profiles with complete information and suitable recruitment criteria, MB Bank will proactively contact you for interview at the earliest time.
- Candidates please check email and phone regularly to not miss interview appointments.
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