Job description
I. JOB RESPONSIBILITIES:
1. Strategy & Business Planning:
‐ Develop and propose O2O business strategy, sales plans, sales policies (CSBH) and pricing direction for each phase/project.
‐ Coordinate with systems & experience department to analyze customer data, segment customers to develop appropriate business and marketing strategies, helping optimize conversion rate from online channels to direct distribution system
2. Channel Operations & Development:
‐ Deploy business programs according to market needs.
‐ Develop revenue and customer base on direct channels, digital platforms and domestic and international partner networks.
‐ Establish cooperation programs to promote business and increase brand recognition.
‐ Conduct market research, analyze competitors and optimize digital business performance.
‐ Manage business results, monitor KPIs and ensure achievement of revenue targets.
3. Analysis and Reporting:
‐ Monitor and analyze sales performance and ROI from e-commerce campaigns.
‐ Keep track of daily business situation, exchange and propose with leaders opportunities and solutions to promote achievement of business objectives.
4. Team Management:
‐ Lead and develop team members in the e-commerce department.
‐ Train and guide employees on new tools and techniques in e-commerce.
‐ Recruit, train, lead and evaluate performance of subordinate staff/multi-channel business department.
‐ Build a high-speed, professional working culture and standardize sales and customer care processes, etc.
Requirements
II. EXPERIENCE:
‐ Bachelor's degree or higher in related fields (E-commerce, Marketing, Business Administration, Information Technology, etc.).
‐ Minimum 03 years of experience in equivalent position, or Head of Department or above.
‐ Experience managing and developing revenue from e-commerce platforms, minimum 30 billion VND/month.
‐ Proficient in business planning, revenue management, cost management, business performance on Brand.com channel and/or e-commerce platforms
‐ Ability to oversee work comprehensively, while being versatile and multitasking to solve problems when they arise. Market sensitivity, good negotiation and problem-solving skills.
‐ Skills:
+ Leadership skills, KPI management, cost management and financial/P&L analysis.
+ Excellent marketing mindset, sensitive to e-commerce trends.
+ Leadership & team development skills: Task assignment, supervision, training, staff motivation.
+ Planning & effective work management skills.
+ Communication & coordination skills with other departments
III. COMPENSATION AND OTHER INFORMATION
‐ Competitive salary and bonus regime, commensurate with ability and attractive commission policy
‐ Opportunity for training according to talent development roadmap
‐ 13th and 14th month salary based on individual performance evaluation and company business results
‐ Social insurance according to state regulations and group general policy
‐ Preferential regime for Vingroup products and services
‐ Benefits for domestic and international business trips
‐ Work location: Vinpearl Head Office - Symphony Building, Chu Huy Man Street, Long Bien District, Hanoi.
‐ Working hours: 8:30 AM to 5:30 PM from Monday to Friday, and alternate Saturdays.