- Be responsible for Operation Optimization in the matter of Cost Optimization and Service Quality Improvement
- Prepare yearly plan for regional level to ensure optimal operation at best cost and SLA.
- Initiate and follow up projects to improve Linehaul operation.
- Review and monitor BAU/Spike-day plan for number of trucks.
- Ensure implementation of plan to ensure quality (timing, missing, lost) and quantity (number of trucks)
- In collaboration with other functions, address urgent cases (e.g., emergent request of extra truck/replacement, overloaded stations, heavy traffic, etc.)
- Ensure continuous improvement of performance (on-time and fulfilment) and operation efficiency (SOPs)
- Deeply understand root cause of failures in Operation (e.g., late, driver's fraud, etc.)
- Build up good relationship with on-site teams (SOC, FMLM) and drivers.
- Ensure driver's compliance with internal and external regulation/SOP (e.g., no tolerance of alcohol, drugs, etc.)
- Actively contribute/ input detailed understandings from the ground (operation, driver, etc.) to support high level on operation optimization.
- Work on shift-base: On-site 30% and monitoring through system 70%.
Requirements
- College, bachelor’s degree or equivalent; Degree in logistics, supply chain, transportation, facility management will be an advantage.
- Experienced as Linehaul Coordinator or similar: min 3 years.
- Analytical mindset: Good
- Problem-solving: Excellent
- Task management: Good
- Team Collaboration: Good
- Truck monitoring GPS/Tools: Experienced
- Excel/Reporting and Analytical tools: Intermediate
- English reading skill: Good
- Experienced in team management.
- Experience in SOP Design/Optimization is a big plus.
