Heineken

Head of Data & Analytics

Ho Chi Minh City, Vietnam · On site · Director · Contract

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Purpose of the job

Work closely with executives, global/regional stakeholders and Opco teams, the Head of Data & Analytics will define and lead the roadmap for key analytics capabilities. The leader will identify opportunities to leverage data for descriptive, predictive, and prescriptive analytics to drive growth and cost optimization in Vietnam. He/she would transform the current data landscape, gaps, technologies and modernize data platforms to build a successful data management strategy, reporting system, and advanced analytics use cases (leverage AI/Machine Learning) in the organization.

Key Accountabilities

Data & Analytics Strategy and Roadmap

  • Develop data & analytics strategy and recommend new advanced solutions based on a deep knowledge of business needs, industry trends, best practices and emerging products and services to bring value to the business
  • Define, own and deploy roadmaps for data and analytics services, drive adoption of services defined in the roadmap; leverage and support existing architectural standard platforms; ensure roadmap fits into the global integrated enterprise roadmaps, drive governance of technologies and standardization of products and models
  • Define, own and deploy the standards & practices of Data Governance & Data Management
  • Define, own and deploy the best practices & framework of Data architect for modernised analytics data platforms & data integrations to enable digital products
  • Establish strong credibility with business leaders and stakeholders through functional domain knowledge, deep understanding of data sets, and expert knowledge of products and solutions
  • Orchestrate and prioritise high value analytics needs/solutions/use-cases
  • Promote and drive adoption of existing/new solutions in the market
  • Communicate and evangelize how data can be applied to enable the company strategy

Solution Delivery

  • Develop and deliver BI and Advanced Analytics solutions for high impact business opportunities
  • Engage and orchestrate data engineers, data scientists and analytics professionals across the organization to leverage the power of data and analytics for growth
  • Ability to delve deep into the business requirements and build solutions to solve problems/pain points
  • Lead a team responsible for functional design and delivery of key analytics solutions and products
  • Qualify and quantify business value delivered through solutions
  • Leverage analytics and data science best practices to deliver leading solutions
  • Establish and maintain insights/analytics library of best practices and use cases for reuse and scale it globally/regionally
  • Through extensive experience with market data, partner data, and other third-party data sources, determine how different data sets can be combined with company owned data to answer challenging business questions
  • Effectively balance cost, time, value, resources, and complexity in designing and delivering analytics capabilities
  • Drive process to cleanse and verify the integrity of data used for analysis – perform ad-hoc analysis and present results in a clear manner

Internal / External Connection

  • Work closely with APAC Head of Data & Analytics and cocreate in building data and analytics strategy, solutions, operational model and efficiencies
  • Own the data & analytics portfolio for Vietnam working with other Digital Teams in the organization
  • Work with global counterparts and deliver on key product roadmaps and feature sets using agile methods via matrixed teams
  • Engage with global, regional and other markets’ (OpCos) stakeholders and demonstrate thought leadership to leverage the power of data and analytics technologies for growth
  • Manage or participate in cross-functional teams to promote technology strategies, analyze and test products, perform proofs-of-concept, and pilot new technologies and/or methods

Strong team leadership

  • Lead the Data & Analytics team of the OpCo
  • Develop and upskill the team members
  • Help in providing opportunities and platforms to reporting team members, get them exposed to wider network and make them build connections

Key requirements:

  • Bachelor’s or master’s degree in business, management, analytics, engineering, information technology or a related discipline
  • 10+ years of working experience in data analytics, business intelligence, data science and related field. 3+ years in the lead role engaging with key business stakeholders and IT teams to deliver large scale analytics solutions and projects
  • Background in FMCG/large industry is preferred
  • Strong problem solving and communication skills
  • Strong knowledge of the commercial and consumer space with experience in dealing with one or more of the following different data sets: market share, point of sale, sales, supply chain, sales execution, customer survey, panel, web analytics, social media, and financial data
  • Able to engage with key business leaders instilling confidence and providing expertise in analytics as well as engage with technical teams to translate needs and ensure solutions are delivered to customer expectations
  • Analytical skills working with data and mining data to drive insights
  • Experience with data visualization such as PowerBI etc.
  • Proven experience in managing a team and Excellent leadership skills
  • #LI-DNI 

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